Peace of Mind

We provide peace of mind, by looking after you from the beginning to end of your trip. For example, we provide you with up-to-date country information and will in fact direct you to the Canadian Government travelers’ website. Going on Safari? We will point you in the direction of the Travel Medicine & Vaccination Centre.

Problems overseas? We can be reached by phone or email – and we respond. We have ‘rescued’ clients overseas. We have reversed incorrect room charges, found alternate flights home in the event of airline strikes, made last minute itinerary changes mid-trip and once home – we have reversed unnecessary charges.

When a trip goes sideways overseas we will sort things out for you and if need be we will get you home. We are registered with BC Consumer Affairs (License 49093) which protects you if a supplier goes bankrupt while you are overseas. We are bonded.

A True Story
For our 25th wedding anniversary, Franca and I decided a trip to Europe would be in order. We wanted to "go it alone" without tour operators, and quickly realized that planning such a trip - 17 nights, Paris and most of Spain - was something we would need expert assistance with, if we wanted to have the trip of a lifetime befitting the occasion. 
We enlisted Chris Walden of Walden Tours to help and after determining what we wanted through a few thorough interviews and detailed questions about likes and dislikes, he put together a great itinerary. We had a glorious time, all the plans went off without a hitch, and Chris recently circled back to gather more details on everything from flights to hotel quality and location, to special memories of the places visited. Now he has more information to share with future clients, and to be even more of an expert! 
If you want "boutique" travel planning with extensive knowledge of the area you are traveling to - Chris is your guy!

– Brent C.